When Your Website Doesn't Comply With Google Places' Terms

Google Places is one of the most convenient ways of advertising your business on the Internet. These days it has become necessary for businesses to cement their online presence beyond the website by getting listed on Google Places. The recent incident of Google responding to a business owner on why his business cannot be listed on Google Places has shocked some people, while others feel it was the right thing to do. The response might sound rather harsh, but the truth is that Google Places is meant for local listings and not for online businesses. The website in question mentioned that it has a service area of 2,500 miles, and that makes it unfit for getting listed on Google Places.

On the discussion forum of Google Places, a Google representative responded to the query of Herbal Potency Store by stating- "If you have a 2,500 mile "service area", you probably don't belong in local search." The comment was followed by that of another representative of the search engine when Herbal Potency Store mentioned on its website that it's an online business- "Only businesses that make in-person contact with customers qualify for a Google Places listing."

These statements are a bitter reality about the terms and conditions for businesses that want to get listed on Places. The policies and guidelines by Google Places are clear about one thing- only businesses that are located within a specified city, are operational and sell through in-person contact are eligible for a listing. This is the reason why Herbal Potency Store was not considered for the listing. The company not only mentioned its national business presence on the website but is also an online business, that makes it unfit for getting categorised under any local business category.

By clarifying the query of the business owner, Google aimed at giving a clear message to all other business owners that it is very strict with its terms and conditions and any violation of them can result in suspension of access to Google Places or other Google Services.

There are several other possible reasons for which Google may reject your listing request or access to Google Places-

  • Businesses that are not operational or are under construction
  • Rental properties
  • Rented stores (Only store owners can submit their listings. So you may ask your store owner to update their own Places listing)
  • Ongoing service, class or meeting at a location that you don't own.
More useful articles are available on the Sigma Infotech website

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